Continuing Education

This program has been approved for 1.0 recertification credit hours toward PHR and SPHR recertification through the Human Resource Recertification Institute (HRCI).

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Why Performers Underperform – and What to Do About It

May 16, 2007
2:00 - 3:00 PM Eastern Time

Every good employee starts a new job with enthusiasm. But what happens when performers lose their motivation and begin underperforming? It’s management’s job to get employees back on track when their performance starts to languish, but even the most talented manager can’t do that until he or she knows what the source of the problem is.

We asked our speaker, veteran management expert Glenn Shepard, to identify the most common reasons performers don’t live up to their abilities. He divides the reasons into three categories: personal problems the employee is facing, company policies or changes, or management.

In this conference, Glenn will teach managers and HR personnel how to pin down the exact cause and get the worker re-energized. He'll also discuss how far managers should go in trying to fix the problem, the best way to motivate employees when the problem can't be fixed, and when they should just "pull the plug".

 

Learning Objectives:

  1. Keep employees motivated when they’re underpaid or haven’t had a raise in years
  2. Motivate employees who are discouraged by across-the-board pay raises
  3. Realign job responsibilities for employees who have been promoted beyond their skill level (the “Peter Principle”)
  4. Reinvigorate long-term employees who have gotten too comfortable and are coasting, or new employees who are just plain bored with their job duties.
  5. Spot when poor management practices such as nitpicking, being inconsistent, or allowing bad apples to get away with too much are causing the problem
  6. Help employees who are battling with personal issues such as health problems, divorce, drug or alcohol abuse, or the impending loss of a loved one.

Presenters

Glenn Shepard
President
Glenn Shepard Seminars

 Glenn Shepard is the president of Glenn Shepard Seminars in Nashville, Tennessee. He works with management and employees to boost performance, and is the author of How to Manage Problem Employees and How to Make Performance Evaluations Really Work. His latest book, How to Be the Employee Your Company Can't Live Without, became the #1 Best Seller at Barnes and Noble online on March 21.

He gives tips and techniques for managers in his weekly newsletter, "Work Is Not For Sissies!"

Click Here to Register


Event + CD + Transcript $369.00
Event Only $219.00
Event + CD $308.00
Event + Transcript $307.00
CD + Transcript $245.00
CD only $199.00
Transcript Only $198.00

Questions About this AudioConference? Call 1-800-223-1797

*A $25 CEU processing fee applies for all CEU requests




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