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This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Recertification Institute (HRCI).

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Workforce Intelligence – Measuring Human Capital Investments

For the past year Dr. Fitz-enz has been designing and conducting a research program linking the effects of human capital investments to the finances and operations of organizations.

Forty-six organizations, 16 companies and 30 research institutions and human resources vendors, contributed data to the first edition of the semi-annual Workforce Intelligence Report. The scope of the study started with labor costs and human resources department expenditures. Then, it covered investments in workforce planning, staffing, pay and benefits, leadership development, performance management, learning and development, and turnover/retention.

In every case the question was what business effect, if any, was visible from the implementation of various talent management programs. Conclusions were drawn as to the most effective methods. Effectiveness was measured in financial and operational improvements.

Learning Objectives:

  1. Recognize how to sort out the complexity of human capital return on investments.
  2. Identify the best starting point for managing and measuring human capital.
  3. List internal connections among HR functions and business outcomes
  4. Identify the more effective human capital / talent management investments
  5. Describe the most important connection between human capital and business

Who Should Attend?

  • All HR professionals
  • Finance professionals who want to learn about human capital measurement
  • Line managers who want to make better, quicker human capital decisions
  • Academicians who teach in the human resources and financial disciplines

Presenters

JAC FITZ-ENZ
CEO
Human Capital Source

Dr. Jac, as he is known worldwide, recently was cited by SHRM as one of the fifty persons who in the past fifty years has "significantly changed what HR does and how it does it." In April he received the Chairman’s Award from IHRIM for his groundbreaking work on human resources information management. ASTD has marked him as a “Legend” in the field of employee development. In the 1970s he carried out the original research that led to the first human resources metrics in 1980 and benchmarks in 1985. Dr. Fitz-enz has published over 220 articles, reports and book chapters on measurement and management. His 8 books have been translated into numerous languages. He is the only two time winner of the SHRM Book of the Year Award for Human Value Management (1991) and The ROI of Human Capital (2001). He has trained more than 85,000 managers in 41 countries.

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