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Bullying in the Workplace
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Today’s workforce is faced with challenging situations every day – difficult encounters that can quickly escalate and put visitors, guests and co-workers at risk. After 25 years of success, CPI continues to be the worldwide leader in violence prevention and crisis intervention training, with more than five million people across the globe trained in CPI's Nonviolent Crisis Intervention training. CPI’s PrepareTraining® program is uniquely tailored to the needs of private sector employers, providing the most dynamic solution for building a positive, supportive and respectful workplace culture. Terri Howard’s presentation will cover the following topics:
- “Top Tips For a Safer, More Productive Workplace” – The cornerstone for a safer work environment is developing a respectful, supportive workplace culture. Terri Howard will offer insight into the proven methods and tactics that create a positive environment, and illustrate ways to prevent and resolve potential crisis situations.
- “Workplace Bullying An Alarming Trend” – More than 45 percent of American workers have experienced workplace abuse, according to a March 2007 study by the Employment Law Alliance. Terri Howard will offer listeners a behind-the-scenes look at this alarming trend and offer tips for identifying, preventing and resolving bullying in the workplace.
- “Workplace Safety Offers Return On Investment” – According to business executive polls, there is an average return on investment of $3 for every $1 spent in improving workplace safety, and a single episode of workplace violence can cost more than $250,000 in lost time and legal expenses, according to the International Labor Organization. Terri Howard will offer insight on the strategic and financial impact of implementing workforce training programs.
- “New Federal Law Promotes Workplace Safety” -- H.R. 1: Improving America's Security Act of 2007 recently passed Congress and was signed into law by President Bush, The law includes new guidance on private sector preparedness intended to encourage organizations to participate in voluntary crisis prevention programs. The law reflects a growing awareness of the benefits of this training, not only to national preparedness, but to the bottom line, and created an increased interest in the PrepareTraining program.
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Learning Objectives:
- Recognize early warning signs of anger or hostility and reasons behind the rising trend of workplace bulling.
- Learn tactics to relieve tension and diffuse hostility, and employ strategies to de-escalate situations before they become more disruptive or potentially dangerous.
- Foster respectful relationships and promote positive outcomes in the workplace by applying skills and strategies to realistic confrontational situations you may encounter in the workplace.
- Maintain an objective and professional attitude when responding to an agitated individual and debrief after an incident to learn from it and improve respect, service, and safety in the workplace.
- Understand the benefits of implementing a workforce training program.
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Who Should Attend?
- Managers
- Leaders
- Supervisors
- Team Leaders
- Managers
- Human Resource Professionals
- Executives
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Presented by:
William F. Badzmierowski M.ED., CSW
William F. Badzmierowski serves as the Director of
Instructor Services with the PrepareTraining® program at
the Crisis Prevention Institute in Brookfield, Wisconsin.
He holds a Master's Degree in Education with an emphasis
in Instructional Leadership. In addition to providing
direction for ongoing quality assurance and instructor
excellence standards, he also provides instruction in the
Foundation Course, Instructor Certification Program, Enhanced Instructor Certification
Program, Issue-Specific Elective Modules, and Violence Response Procedures I and II
Instructor Certification.
He facilitates Organizational Needs Assessments through use of the Respect, Service, and
Safety at Work® Audit. He conducts training with diverse employee groups within a broad
range of organizations.
He enjoys a worldwide reputation as an energetic and dynamic trainer with a unique
interactive style that has proven itself across cultures. He has conducted seminars
internationally in the areas of Training Design, Presentation Skills, Curriculum
Development, Facilitation Dynamics, Training for Trainers, Crisis Intervention,
Emergency Preparedness, and a variety of diverse topic areas.
He is trained and experienced in the Zenger - Miller training model. He is a member of
the American Library Association, the American Society for Training and Development,
the International Association of Emergency Managers and the International Critical
Incident Stress Foundation.
Mr. Badzmierowski holds extraordinary leadership experience in that he has provided
direction to professional responders during high profile events which include the 2003
bombing near the JW Marriott Hotel in Jakarta, Indonesia; the September 11, 2001
Terrorist Incidents; the crash of Air Transat Flight 236, Egypt Air Flight 990, Alaska
Airlines Flight 261; the Southern California Earthquake; Hurricane Iniki; and the
Wisconsin Train Derailment. He was awarded the Certificate of Recognition for
Extraordinary Personal Action by the American Red Cross for saving the life of an
accident victim. He is a published author and is often asked to contribute to professional
journals and trade publications. He is a Certified Social Worker and a Certified
Instructor for the American Red Cross, the National Safety Council, and the American
Safety and Health Institute.
Click Here to Register
*CD Only: $199.00
*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.
Questions About this AudioConference CD? Call 1-800-431-7571
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